Schoolcraft Technology FAQs

Complete the Technology Request Form attached to this page, or located at \\discovery\Online\Forms\Information Services, aka V:\Information Services.

Faculty and staff members must submit requests electronically to their supervisors, who review them for fitness of purpose and alignment with operational and strategic goals. Administrators submit approved requests to sctechnology@schoolcraft.edu. The IS Technology Research committee reviews each request for security concerns, ease of use, training requirements, and compatibility with existing systems and support methodologies, including facilities requirements.

A budget number can be included in the e-mail (if needed) to expedite the purchasing process.
If the request is urgent, copy the e-mail to John Piotrowski, Jeff Borton and Gary Fulton with a note to that effect and use the “Importance: High” notice on the e-mail.

If a request becomes urgent after it is placed, please send an e-mail to Jeff and John to notify us that the status has changed, also using the “Importance: High” notice.

Response times vary depending on whether the software is currently in use on campus or not, how straightforward the purchasing and licensing process is, and the time of year that the request is placed.
Likely delays:
i. 2-3 weeks before fall and winter semester,

ii. May-June due to end of budget year technology purchase requests,

iii. October-November due to Equipment Committee requests.